COVID-19 Future Travel Vouchers Terms & Conditions

A COVID-19 Future Travel Voucher retains the value of all money paid into a traveler’s account which can be applied to any EF tours or language product with a departure date prior to the COVID-19 Future Travel Voucher’s expiration date. COVID-19 Future Travel Vouchers that were issued to travelers whose original tour was scheduled to depart on or after March 12, 2020, may be redeemed for travel departing on or before September 30, 2025. Vouchers issued and redeemed by the original traveler may not be combined with future discounts, scholarships, or other special incentives if the same discounts, scholarships, or other special incentives existed on the original tour. The original discount amount will apply.

Can I exchange my COVID-19 Future Travel Voucher for a Cash Refund Option?
A COVID-19 Future Travel Voucher can be exchanged at any point prior to its stated expiration date for a cash refund option based on the original scheduled departure date of the tour program.

Original scheduled departure was on or before May 14, 2020

If not used for travel, a COVID-19 Future Travel Voucher can be exchanged for a refund of all money paid into a traveler’s account less $565. Note that if the refund to which a traveler is entitled under our Booking Conditions is greater than the cash refund value of the Voucher, the traveler will receive the standard cancellation refund. Travelers or their transferees can redeem the voucher for this available refund at any time prior to September 30, 2025. Vouchers are not redeemable for their full cash equivalent. The deduction of $565 includes items such as the non-refundable deposit and other non-refundable fees.

Original scheduled departure was from May 15, 2020 - September 30, 2022

If not used for travel, a COVID-19 Future Travel Voucher can be exchanged for a refund of all money paid into a traveler’s account less $350. Note that if the refund to which a traveler is entitled under our Booking Conditions is greater than the cash refund value of the Voucher, the traveler will receive the standard cancellation refund. Travelers or their transferees can redeem the voucher for this available refund at any time prior to September 30, 2025. Vouchers are not redeemable for their full cash equivalent. The deduction of $350 includes items such as the non-refundable deposit and other non-refundable fees.

For travelers who had booked their program by redeeming a previously issued COVID-19 Future Travel Voucher, the cash refund option available will be based on the originally issued voucher terms (e.g., travelers who received a COVID-19 Future Travel Voucher for a tour originally scheduled to depart between March 12, 2020 and May 14, 2020 may exchange their voucher for all monies paid, less $565.

If your Group Leader has rescheduled your original tour/program, the group will be moved automatically onto the new tour/program. Once EF has processed and notified you of this move, you may opt to receive a COVID-19 Future Travel Voucher valued at 100% of monies paid toward your original tour/program.

If your Group Leader has chosen not to reschedule your original tour/program, you will receive a COVID-19 Future Travel Voucher valued at 100% of monies paid toward your original tour/program.

If your original tour has been postponed but you have not yet been notified of your Group Leader’s decision or been issued a voucher, you may request a voucher or choose the available refund option by calling our Traveler Support Team at 800-665-5364.

A COVID-19 Future Travel Voucher can be applied to travel with EF Educational Tours, EF Tours for High School Graduates, EF Explore America, EF College Study, EF Tours for Girls, EF Ultimate Break, EF Go Ahead Tours, EF Gap Year, and EF Language Schools. Rebooking is subject to availability on travel programs. 

EF Educational Tours
Call 800-665-5364 to enroll

EF Tours for High School Graduates
Enroll online or call 800-766-2645

EF Explore America
Call 888-333-9756 to enroll

EF College Study
Call 877-485-4184 to enroll

EF Gap Year
Call 800-726-9746 to enroll

EF Ultimate Break
Enroll online or call 800-766-2645

EF Go Ahead Tours
Call 800-590-1161 to enroll 

EF Tours for Girls
Call 800-665-5364 to enroll  

EF Language Schools
Call 800-992-1892 to enroll

It can be used for all components of the tour booked through EF prior to departing on tour including the deposit, program price, the optional Travel Protection plan, optional excursions, optional extensions, and rooming supplements.

The COVID-19 Future Travel Voucher cannot be used for:

• Beverages and meals (when not indicated in itinerary)

• Transportation to free time activities

• Porterage or any applicable baggage-handling fees imposed by the airlines

• Expenses caused by airline rescheduling, cancellations, or delays caused by the airlines, bad weather, or events beyond EF’s control

• Passport, visa, and reciprocity fees or any other fees associated with entry to or exit from a specific destination

Original scheduled departure was on or before May 14, 2020

• Before or at 110 days prior to the departure of the rescheduled tour: Travelers may cancel and elect to have their COVID-19 Future Travel Voucher reissued in the same amount of money that was applied to their rescheduled tour. Travelers remain able to exchange their reissued COVID-19 Future Travel Voucher up and until the originally stated expiration date for a refund of the amount on the original COVID-19 Future Travel Voucher less $565.

• 109 to 45 days prior to departure: Full refund less $95 non-refundable deposit, all Non-Refundable fees, and 50% of program price.

• 44 days or less prior to departure: No refund will be issued unless conditions referenced in the COVID Peace of Mind Program are in effect.

Original scheduled departure was on or after May 15, 2020

• Before or at 110 days prior to the departure of the rescheduled tour: Travelers may cancel and elect to have their COVID-19 Future Travel Voucher reissued in the same amount of money that was applied to their rescheduled tour. Travelers remain able to exchange their reissued COVID-19 Future Travel Voucher up and until the originally stated expiration date for a refund of the amount on the original COVID-19 Future Travel Voucher less $350.

• 109 to 45 days prior to departure: Full refund less $95 non-refundable deposit, all Non-Refundable fees, and 50% of program price.

• 44 days or less prior to departure: No refund will be issued unless conditions referenced in the COVID Peace of Mind Program are in effect.
  

Yes, COVID-19 Future Travel Vouchers can be given or sold to any person in your family or community for future travel or participation on any EF program.

Travelers can share their COVID-19 Future Travel Voucher Redemption Code, and the person they transferred the COVID-19 Future Travel Voucher to can provide that redemption code to Customer Service. Or the original traveler can call in to Customer Service and provide the individual’s name to whom they are giving or selling the COVID-19 Future Travel Voucher.