Help Center
My account
-
Login help
Lea este articulo en español Having trouble? See below for answers to our most frequently asked login questions. If you still need assistance, please contact Traveler Support at 800-665-5364. We’ll be happy to help you. Which email address should I log in with? For travelers under age
-
Promoting a parent meeting
Up first, we’ll give you your own custom RSVP site, which students and families can use to tell you if they’re interested in your meeting, as well as whether or not they’re able to attend. Once you have your RSVP site, it’s time to start spreading the word about your meeting! Cast a wide net The more people who know about your upcoming trip, the more buzz will be generated around your school and community.
-
Global Citizen Scholarship Fund
Here at EF, our goal has always been Opening the World Through Education. And our Global Citizen Scholarship Fund is designed to make that happen for more students than ever. Our needs- and merit-based scholarship awards $1,000 to as many as 100 students from around the country. That’s up to $100,000 in scholarships every year to help students discover the world—and their place in it. Read on to learn more about
-
Making a payment
Lea este articulo en español One-time payments can be made in the following three ways: ATM/debit card or credit card We accept Visa and MasterCard for all tour expenses. Travelers can make ATM, debit and credit card payments online by logging in and choosing “Make a payment” in the “Payment
-
Enrolling students and building your group
At this point, you’ve spread the word, gotten students excited, and held a parent meeting. Last but not least, it’s time to sign students up and build your group! We’ll break down how that works in the four easy steps below. (And, of course, you can always lean on your Tour Consultant for additional support!) Step 1: We’ll send out an automated follow-up for you The custom RSVP site link that you included on all
-
Tools and resources provided by EF
Tools and resources to promote your parent meeting Custom RSVP site Before you even begin promoting your tour or parent meeting, we’ll give you access to your own custom RSVP site. Think of it as your pre-meeting personal assistant. Send the link to parents and students, and your site will collect a list of people who express interest in your tour, as well as who is planning to attend your meeting. Your site will also
-
Peace of Mind Program
Lea esta página en español We understand that plans can change due to unforeseen circumstances. EF provides an exclusive Peace of Mind program to account for such situations. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. For groups traveling before October 1, 2025, your Group Leader may choose from the
-
Safety guidelines for Group Leaders
Lea este articulo en español Throughout the years, we’ve found that teachers know best when it comes to caring for their students. That’s why Group Leaders work closely with their Tour Director as the point person for each traveler’s safety and conduct. Prior to tour, the Group Leader is responsible for: Setting expectations for
-
Individual travel coverage
Travelers can choose to enroll in one of the Global Travel Protection plans, both of which are designed specifically with EF travelers in mind. These affordable plans provide pre-departure and on-tour benefits, including medical expense coverage that may apply on tour and tour cancellation for the stated reasons below. Please read on for additional coverage details, and deadlines to purchase each plan. <img alt="" style="display: block;"
-
Payment plans
Lea este articulo en español We believe every student should have the opportunity to travel. That's why we offer the lowest prices possible while also providing our travelers with more choices for managing their payments. Option 1: Pay in full at enrollment (free) Pay the entire balance at the time you enroll. Payment methods
-
Global Rewards loyalty program
Lea este articulo en español When you love to travel, you never want the trip to stop. So we created our Global Rewards program to give EF Group Leaders the world. This program applies to Group Leaders who partner with EF Educational Tours, EF Explore America, EF Tours for Girls, and/or EF Go Ahead Tours. You’re automatically enrolled as soon as you start leading an EF tour,
-
What to pack
Lea este articulo en español Pack light! You'll be toting your own luggage around at airports and hotels, so bring only what you need—one small carry-on suitcase and your EF backpack should be enough. Remember, checked baggage fees are not included in the tour cost, and they vary by airline. If you decided not to check a bag, remember to check <a
-
Hacer un Pago
Los pagos pueden ser procesados de la siguiente manera: Tarjeta de débito o crédito Aceptamos Visa y Mastercard para todos los cargos de su recorrido. Los viajeros pueden hacer pagos por medio de su tarjeta de débito o crédito por medio de su <a
-
Traveling with EF
Lea este articulo en español For over 50 years we've helped teachers and students discover the world through culturally immersive educational travel. Whether you’re taking a tour for the first time or you’re a seasoned traveler, we’ll support you every step of the
-
Group Leaders
Lea este articulo en españolAs you move through the tour planning process—from selecting your itinerary, to promoting your tour, to preparing your travelers for their time abroad—here's a look at a few key elements of your role as a Group Leader. Your Role as a Group Leader Choose your EF tour Your Tour
-
Special travel plans
Lea este articulo en español For an individual traveler Individuals who would like to request a different flight itinerary from the rest of the group must submit a Special Travel Request by 110 days before departure. Special travel plans include flying ahead of the group before tour, staying behind after the tour ends, flying into or out of a
-
EF Traveler app
Lea este articulo en español With the EF Traveler app, Group Leaders can keep EF updated on how their tour is going. Then, we’ll share their feedback with the rest of our team in real time. This helps us ensure all of our groups are having the best travel experience possible. Features: Convenient, on-the-go
-
Till Financial
Lea este articulo en español EF Educational Tours is going cashless on our tours with Till. To get started, simply download the free Till app here. Once you complete signup, your Till debit card will be automatically mailed to your home and you'll be ready to use it for
-
Fundraising
Lea este articulo en español We make it easy for travelers to raise money for their trip by providing an online fundraising page that they can share with others. Secure online contributions from friends, family, and community members are applied directly to a traveler’s tour balance. Travelers can find this page by <a
-
Limited Power of Attorney
Lea este articulo en español Some tours include an activity that requires travelers to sign a waiver in order to participate. In order for a child under the age of 18 to participate in this activity, the Group Leader needs to be authorized to sign the waiver on their behalf. Agreement is completely voluntary. If permission is not granted, the child will not be allowed to
-
Group Leader Release & Agreement
Lea este articulo en español All Group Leaders need to read and accept this form before they travel. For your convenience, we pop it up automatically when you log in to your account and select your tour for the first time. Once you’ve accepted it, it’s no longer visible—so if you’re able to view your tour’s Overview and manage your travelers on the Group tab,
-
Professional learning credit
Professional learning hours/points Course details Educators who travel on an EF tour for students can complete EF’s travel-based course to earn professional learning hours or points. The course encourages pre-tour research and planning as well as on-tour observations and reflection. After the tour, educators create an instructional unit that integrates their international experiences and content knowledge into engaging and meaningful
-
Rooms & roommates
Lea este articulo en español All hotels that work with EF are required to meet rigorous standards for quality, safety and cleanliness, so you can count on safe, clean and comfortable rooms with private baths. Student rooms Students (aged 19 and younger) are automatically placed in student
-
Hotels & accommodations on tour
Lea este articulo en español You'll spend most of your time on tour exploring and learning, but you should also know what to expect when you settle in for the night. Hotels A good night’s sleep is important, so travelers can count on safe, clean and comfortable hotels with private bathrooms. And rest assured, we inspect every hotel personally. <br
-
Tipping
Lea este articulo en español It’s customary to tip your Tour Director, bus driver, and local guides as a token of appreciation. Make it easy We recommend Group Leaders collect each traveler’s tip money before the group leaves for tour. To keep tips organized, use the convenient tip envelopes included in EF's "Preparing for Departure" kit, which
-
Spending money
Lea este articulo en españolWe recommend planning on approximately $60 per day for spending money. This should cover lunches, beverages, souvenirs, free time activities and additional excursions. (It’s also customary to tip your Tour Director, bus driver, and local guides, but many Group Leaders collect that money from travelers in advance. Check out our <a
Still Searching?
Give us a call. We're here to help.