Help Center
cancel trip
-
Individual travel coverage
Travelers can choose to enroll in one of the Global Travel Protection plans, both of which are designed specifically with EF travelers in mind. These affordable plans provide pre-departure and on-tour benefits, including medical expense coverage that may apply on tour and tour cancellation for the stated reasons below. Please read on for additional coverage details, and deadlines to purchase each plan. <img alt="" style="display: block;"
-
Peace of Mind Program
Lea esta página en español We understand that plans can change due to unforeseen circumstances. EF provides an exclusive Peace of Mind program to account for such situations. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. For groups traveling before October 1, 2025, your Group Leader may choose from the
-
Cancelaciones
¿Ya no puede viajar? Llame a nuestro Equipo de Apoyo al Viajero al 800-665-5364 y trataremos de acomodarlo de cualquier manera que podamos. No queremos que nadie pierda la oportunidad de viajar. Nuestro Equipo de Apoyo al Viajero estará encantado de discutir las opciones disponibles para usted. Para revisar nuestra Política de Cancelación en detalle, consulte las Condiciones de Reserva de EF.
-
Booking Conditions
Booking Conditions vary per season. Read frequently asked questions, information about payment schedules, refunds and insurance for your tour’s dates. Future travel years (2025, 2026, 2027) Departing on or after October 1, 2024 (PDF) <a target="_blank"
-
Cancellations
Lea este articulo en español No longer able to travel? Please call our Traveler Support team at 800-665-5364 and we will try to accommodate you in any way we can. We don’t want anyone to miss out on the opportunity to travel. Our Traveler Support team will be happy to discuss the options available to you. To review our Cancellation Policy in detail, please refer to <a
-
Hosting a parent meeting
Your Tour Consultant will work with you one-on-one to make sure your parent meeting is a complete success. From helping you prepare to practicing your presentation to giving you tips to make the whole thing fun (yes, fun!), they’ll be there to help you every step of the way. Preparing for your parent meeting: Just like your Tour Consultant helped you promote your meeting, they’ll also help you prepare for it. They will:
-
Tipping
Lea este articulo en español It’s customary to tip your Tour Director, bus driver, and local guides as a token of appreciation. Make it easy We recommend Group Leaders collect each traveler’s tip money before the group leaves for tour. To keep tips organized, use the convenient tip envelopes included in EF's "Preparing for Departure" kit, which
-
Global Citizen Scholarship Fund
Here at EF, our goal has always been Opening the World Through Education. And our Global Citizen Scholarship Fund is designed to make that happen for more students than ever. Our needs- and merit-based scholarship awards $1,000 to as many as 100 students from around the country. That’s up to $100,000 in scholarships every year to help students discover the world—and their place in it. Read on to learn more about
-
Global Rewards loyalty program
Lea este articulo en español When you love to travel, you never want the trip to stop. So we created our Global Rewards program to give EF Group Leaders the world. This program applies to Group Leaders who partner with EF Educational Tours, EF Explore America, EF Tours for Girls, and/or EF Go Ahead Tours. You’re automatically enrolled as soon as you start leading an EF tour,
-
What to pack
Lea este articulo en español Pack light! You'll be toting your own luggage around at airports and hotels, so bring only what you need—one small carry-on suitcase and your EF backpack should be enough. Remember, checked baggage fees are not included in the tour cost, and they vary by airline. If you decided not to check a bag, remember to check <a
-
Promoting a parent meeting
Up first, we’ll give you your own custom RSVP site, which students and families can use to tell you if they’re interested in your meeting, as well as whether or not they’re able to attend. Once you have your RSVP site, it’s time to start spreading the word about your meeting! Cast a wide net The more people who know about your upcoming trip, the more buzz will be generated around your school and community.
-
Passports & visas
Lea este articulo en español Please take time to review the information below about passport and visa requirements, as well as more specifics on the documentation non-U.S. citizens may need before their trip.
-
Wellness on tour
Lea este articulo en español Travel is an incredible, life-changing experience filled with excitement, learning, and growth. But to get to all of that excitement, learning, and growth, travel usually requires people to get outside of their comfort zones. So, to ensure that your student is as prepared as possible to have a healthy and enjoyable experience, please review these tips to
-
Fundraising
Lea este articulo en español We make it easy for travelers to raise money for their trip by providing an online fundraising page that they can share with others. Secure online contributions from friends, family, and community members are applied directly to a traveler’s tour balance. Travelers can find this page by <a
-
Health & medical needs
Lea este articulo en español In order to ensure a safe and enjoyable tour, all travelers should review the following items as they prepare to travel: Health and and medical information We recommend that you and your child be aware of the health- and disease-related issues unique to their intended destination. Please consult the <a
-
Till Financial
Lea este articulo en español EF Educational Tours is going cashless on our tours with Till. To get started, simply download the free Till app here. Once you complete signup, your Till debit card will be automatically mailed to your home and you'll be ready to use it for
-
Safety guidelines for Group Leaders
Lea este articulo en español Throughout the years, we’ve found that teachers know best when it comes to caring for their students. That’s why Group Leaders work closely with their Tour Director as the point person for each traveler’s safety and conduct. Prior to tour, the Group Leader is responsible for: Setting expectations for
-
Destination guides
Wondering what to expect for breakfast in China? Which travel documents are required for a trip to South Africa? Or whether or not you’ll be able to find Wi-Fi at your hotel in Belize? That’s where we come in. Written to answer our travelers’ most frequently asked questions, our destination guides are filled with location-specific tips, travel advice, and other “I’m so glad somebody gave me a heads up about that” info, all curated by our team of EF
-
Enrolling students and building your group
At this point, you’ve spread the word, gotten students excited, and held a parent meeting. Last but not least, it’s time to sign students up and build your group! We’ll break down how that works in the four easy steps below. (And, of course, you can always lean on your Tour Consultant for additional support!) Step 1: We’ll send out an automated follow-up for you The custom RSVP site link that you included on all
-
Las Propinas
Es costumbre dar propina a su Director de Recorrido, conductor de autobús y guías locales como muestra de agradecimiento. Hazlo facil Recomendamos a los líderes del grupo recoger el dinero de propina de cada viajero antes de que el grupo salga para e; recorrido. Para organizar las propinas, utilice los prácticos sobres de propina incluidos en el kit de preparación para la salida de EF, que llega aproximadamente dos meses antes del recorrido. Muchos de los
-
Meals
Lea este articulo en español Generally breakfast and dinner are included on tour, with lunch on your own. Please refer to your detailed itinerary for tour-specific information. Breakfast at your hotel typically includes cereal, bread or rolls, jam, juice, coffee and tea. Lunch is your chance to make culinary discoveries of your own. Your Tour
-
Adult travelers
Lea este articulo en español Our tours are designed with students in mind—from the affordable prices to the active itineraries that maximize educational value. We want to ensure that adults traveling with us have an amazing time, too. In addition to reading through our Help Center's collection of Preparing to
-
Tools and resources provided by EF
Tools and resources to promote your parent meeting Custom RSVP site Before you even begin promoting your tour or parent meeting, we’ll give you access to your own custom RSVP site. Think of it as your pre-meeting personal assistant. Send the link to parents and students, and your site will collect a list of people who express interest in your tour, as well as who is planning to attend your meeting. Your site will also
-
Spending money
Lea este articulo en españolWe recommend planning on approximately $60 per day for spending money. This should cover lunches, beverages, souvenirs, free time activities and additional excursions. (It’s also customary to tip your Tour Director, bus driver, and local guides, but many Group Leaders collect that money from travelers in advance. Check out our <a
-
Programa de lealtad de Recompensas Globales
Cuando a uno le gusta viajar, nunca quiere que el viaje llegue a su fin. Es por eso que creamos nuestro programa de Recompensas globales para que los Líderes del grupo de EF conozcan el mundo. Este programa se aplica a los Líderes del grupo que se asocian con EF Educational Tours, EF Explore America, EF Tours for Girls o EF Go Ahead Tours. Se lo inscribe automáticamente tan pronto comienza a liderar un EF tour, lo que significa que comenzará a <a
Still Searching?
Give us a call. We're here to help.