Help Center
packing list
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What to pack
Lea este articulo en español Pack light! You'll be toting your own luggage around at airports and hotels, so bring only what you need—one small carry-on suitcase and your EF backpack should be enough. Remember, checked baggage fees are not included in the tour cost, and they vary by airline. If you decided not to check a bag, remember to check <a
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Lo qué llevar
¡Empaque ligero! Usted estará llevando su propio equipaje por los aeropuertos y hoteles, así que traiga justo lo que necesita – idealmente todo en una maleta pequeña y una bolsa de cabina adicional. Ropa y Accesorios Mascaras/tapabocas (como requeridos de autoridades locales) Zapatos cómodos para caminar y un par de zapatos más formales Camisas (mangas cortas y largas) Calcetas y ropa interior
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Making a payment
Lea este articulo en español One-time payments can be made in the following three ways: ATM/debit card or credit card We accept Visa and MasterCard for all tour expenses. Travelers can make ATM, debit and credit card payments online by logging in and choosing “Make a payment” in the “Payment
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Enrolling students and building your group
At this point, you’ve spread the word, gotten students excited, and held a parent meeting. Last but not least, it’s time to sign students up and build your group! We’ll break down how that works in the four easy steps below. (And, of course, you can always lean on your Tour Consultant for additional support!) Step 1: We’ll send out an automated follow-up for you The custom RSVP site link that you included on all
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Hacer un Pago
Los pagos pueden ser procesados de la siguiente manera: Tarjeta de débito o crédito Aceptamos Visa y Mastercard para todos los cargos de su recorrido. Los viajeros pueden hacer pagos por medio de su tarjeta de débito o crédito por medio de su <a
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Tools and resources provided by EF
Tools and resources to promote your parent meeting Custom RSVP site Before you even begin promoting your tour or parent meeting, we’ll give you access to your own custom RSVP site. Think of it as your pre-meeting personal assistant. Send the link to parents and students, and your site will collect a list of people who express interest in your tour, as well as who is planning to attend your meeting. Your site will also
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Peace of Mind Program
Lea esta página en español We understand that plans can change due to unforeseen circumstances. EF provides an exclusive Peace of Mind program to account for such situations. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. For groups traveling before October 1, 2025, your Group Leader may choose from the
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Safety guidelines for Group Leaders
Lea este articulo en español Throughout the years, we’ve found that teachers know best when it comes to caring for their students. That’s why Group Leaders work closely with their Tour Director as the point person for each traveler’s safety and conduct. Prior to tour, the Group Leader is responsible for: Setting expectations for
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EF Traveler app
Lea este articulo en español With the EF Traveler app, Group Leaders can keep EF updated on how their tour is going. Then, we’ll share their feedback with the rest of our team in real time. This helps us ensure all of our groups are having the best travel experience possible. Features: Convenient, on-the-go
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Safety guidelines for travelers
Lea este articulo en español We strongly encourage parents to talk to their child about good decision-making and personal responsibility while on tour, as well as the importance of following all safety advice and instructions they receive. While your group’s Tour Director and <a
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Recorridos Internacionales de Entrenamiento
Queremos asegurar que maestros estén completamente preparados para dirigir un recorrido EF. Aseguramos esto por enviar cada Lider de Grupo de primera vez en un recorrido internacional de entrenamiento a Paris, Roma, Madrid, Barcelona, Berlín, o Beijing totalmente gratis. Asistentes pueden: Aprender consejos útiles de Lideres de Grupos de EF con mucha experiencia Obtener experiencia de viajar internacionalmente Descubrir las
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Individual travel coverage
Travelers can choose to enroll in one of the Global Travel Protection plans, both of which are designed specifically with EF travelers in mind. These affordable plans provide pre-departure and on-tour benefits, including medical expense coverage that may apply on tour and tour cancellation for the stated reasons below. Please read on for additional coverage details, and deadlines to purchase each plan. <img alt="" style="display: block;"
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Group Leaders
Lea este articulo en españolAs you move through the tour planning process—from selecting your itinerary, to promoting your tour, to preparing your travelers for their time abroad—here's a look at a few key elements of your role as a Group Leader. Your Role as a Group Leader Choose your EF tour Your Tour
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Wellness on tour
Lea este articulo en español Travel is an incredible, life-changing experience filled with excitement, learning, and growth. But to get to all of that excitement, learning, and growth, travel usually requires people to get outside of their comfort zones. So, to ensure that your student is as prepared as possible to have a healthy and enjoyable experience, please review these tips to
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Global Rewards loyalty program
Lea este articulo en español When you love to travel, you never want the trip to stop. So we created our Global Rewards program to give EF Group Leaders the world. This program applies to Group Leaders who partner with EF Educational Tours, EF Explore America, EF Tours for Girls, and/or EF Go Ahead Tours. You’re automatically enrolled as soon as you start leading an EF tour,
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Adult travelers
Lea este articulo en español Our tours are designed with students in mind—from the affordable prices to the active itineraries that maximize educational value. We want to ensure that adults traveling with us have an amazing time, too. In addition to reading through our Help Center's collection of Preparing to
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Till Financial
Lea este articulo en español EF Educational Tours is going cashless on our tours with Till. Students should sign up for Till before the tour and download the free app here, then they'll receive a Till debit card to use for on-trip expenses. Students can
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Global Citizen Scholarship Fund
Here at EF, our goal has always been Opening the World Through Education. And our Global Citizen Scholarship Fund is designed to make that happen for more students than ever. Our needs- and merit-based scholarship awards $1,000 to as many as 100 students from around the country. That’s up to $100,000 in scholarships every year to help students discover the world—and their place in it. Read on to learn more about
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Academic credit for students
College credit Students have the opportunity to build college confidence and earn college credit by enrolling in an exclusive online course from Southern New Hampshire University (SNHU). The course, PDHU 480D: Interculturalism and Global Exploration, helps students explore their destination, challenge their own assumptions, and discover
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International Training Tours
Lea este articulo en español We want to ensure that teachers are fully prepared to lead an EF tour. That is why all first-time Group Leaders travel to Munich, Lisbon, Belize, Paris, Rome, Madrid, or Berlin on a free international teacher training program. Attendees will: Learn helpful tips from well-traveled EF Group Leaders
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Meals
Lea este articulo en español Generally breakfast and dinner are included on tour, with lunch on your own. Please refer to your detailed itinerary for tour-specific information. Breakfast at your hotel typically includes cereal, bread or rolls, jam, juice, coffee and tea. Lunch is your chance to make culinary discoveries of your own. Your Tour
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Health & medical needs
Lea este articulo en español In order to ensure a safe and enjoyable tour, all travelers should review the following items as they prepare to travel: Health and and medical information We recommend that you and your child be aware of the health- and disease-related issues unique to their intended destination. Please consult the <a
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Booking Conditions
Booking Conditions vary per season. Read frequently asked questions, information about payment schedules, refunds and insurance for your tour’s dates. Future travel years (2024, 2025, 2026, 2027) Departing on or after October 1, 2024 (PDF) <a target="_blank"
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Aplicación de Viajero EF
Con la aplicación EF Traveler, los Líderes de Grupo pueden mantener a EF actualizado sobre cómo va su recorrido. Luego, compartiremos sus comentarios con el resto de nuestro equipo en tiempo real. Esto nos ayuda a garantizar que todos nuestros grupos tengan la mejor experiencia de viaje posible. Características: Ubicación conveniente en movimiento para brindar comentarios sobre el recorrido en tiempo
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Traveling with EF
Lea este articulo en español For over 50 years we've helped teachers and students discover the world through culturally immersive educational travel. Whether you’re taking a tour for the first time or you’re a seasoned traveler, we’ll support you every step of the
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Login help
Lea este articulo en español Having trouble? See below for answers to our most frequently asked login questions. If you still need assistance, please contact Traveler Support at 800-665-5364. We’ll be happy to help you. Which email address should I log in with? For travelers under age
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Special travel plans
Lea este articulo en español For an individual traveler Individuals who would like to request a different flight itinerary from the rest of the group must submit a Special Travel Request by 110 days before departure. Special travel plans include flying ahead of the group before tour, staying behind after the tour ends, flying into or out of a
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Coverage and policy flexibility
Safety First Program Provided to all groups This program was created to provide the safest possible tour experience for our customers. EF’s unmatched global presence With 600 schools and offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our global presence is truly unmatched.
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Filing a claim
Lea este articulo en español If you purchased one of the Global Travel Protection plans and wish to file a claim, you can do so in just a few simple steps. Claims instructions and helpful links are listed below for your convenience. And, if you have any questions, we're here to help. Just give our Traveler Support team a call at 800-665-5364. To get started, review the <a
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Payment plans
Lea este articulo en español We believe every student should have the opportunity to travel. That's why we offer the lowest prices possible while also providing our travelers with more choices for managing their payments. Option 1: Pay in full at enrollment (free) Pay the entire balance at the time you enroll. Payment methods
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Professional learning credit
Professional learning hours/points Course details Educators who travel on an EF tour for students can complete EF’s travel-based course to earn professional learning hours or points. The course encourages pre-tour research and planning as well as on-tour observations and reflection. After the tour, educators create an instructional unit that integrates their international experiences and content knowledge into engaging and meaningful
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Hosting a parent meeting
Your Tour Consultant will work with you one-on-one to make sure your parent meeting is a complete success. From helping you prepare to practicing your presentation to giving you tips to make the whole thing fun (yes, fun!), they’ll be there to help you every step of the way. Preparing for your parent meeting: Just like your Tour Consultant helped you promote your meeting, they’ll also help you prepare for it. They will:
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Health and safety on tour
We want all of our groups to travel confidently, which is why EF is taking the necessary steps to help keep travelers as healthy and safe as possible. Our COVID-19 Travel Guidelines asks each traveler to do their part in keeping the tour experience safe for everyone. Travelers will see the COVID-19 Travel Guidelines to review 30 days before their tour departs. In the meantime, they should go over these FAQs to learn about pre-tour, on-the-ground, and post-tour requirements.
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Free time
Lea este articulo en español Some itineraries offer time for students to explore the city with fellow travelers and their Group Leader or chaperones. Your Tour Director knows the area well and can recommend local favorites and activities. Options might include a visit to a museum, sitting at a cafe to people-watch, souvenir
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Tour Leave Form
Lea este articulo en español Travelers wishing to leave the tour for a period of time (e.g., to visit a friend or relative) must complete this form. This form should also be completed by travelers taking part in a homestay when a Tour Director is not present. Travelers should give their Group Leader a copy of this form and take a copy with them on tour for their Tour Director. Download
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Hotels & accommodations on tour
Lea este articulo en español You'll spend most of your time on tour exploring and learning, but you should also know what to expect when you settle in for the night. Hotels A good night’s sleep is important, so travelers can count on safe, clean and comfortable hotels with private bathrooms. And rest assured, we inspect every hotel
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Rules of the Road
Lea este articulo en español When travelers enroll on tour, they agree to EF’s Rules of the Road. If travelers do not conform to these regulations or any specific rules set by their Group Leader, they risk dismissal from the tour, returning home at their own expense with no refund for the missed tour portion. Decisions regarding tour dismissal are up to EF and/or the
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Flights
Lea este articulo en español Your flight itinerary will be available online approximately 21 days prior to departure. All groups are issued electronic tickets (e-tickets), which means you only need to bring your passport to the airport for check-in. If a traveler has any special in-flight meal requests, they’ll need to call the airlines directly at least a week prior to departure.
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Cancellations
Lea este articulo en español No longer able to travel? Please call our Traveler Support team at 800-665-5364 and we will try to accommodate you in any way we can. We don’t want anyone to miss out on the opportunity to travel. Our Traveler Support team will be happy to discuss the options available to you. To review our Cancellation Policy in detail, please refer to <a
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Recaudación de Fondos
Facilitamos a los viajeros recaudar fondos para su recorrido proporcionando una página de donación en línea que pueden compartir con otros. Aquellos que deciden donar pueden hacer contribuciones seguras en línea que se aplican directamente al balance de recorridos de un viajero. Los viajeros pueden encontrar esta página iniciando sesión en su cuenta y eligiendo la pestaña “Su página de donación”. Hay muchas otras formas de recaudar fondos para su recorrido. Los grupos pueden
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Fundraising
Lea este articulo en español We make it easy for travelers to raise money for their trip by providing an online fundraising page that they can share with others. Secure online contributions from friends, family, and community members are applied directly to a traveler’s tour balance. Travelers can find this page by <a
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Flexible options
The safety of our travelers and staff is our top priority. The health and safety of our travelers and staff has been our top priority for more than 55 years. We are closely monitoring the COVID-19 situation, are in constant communication with our offices around the world, and are actively following the guidance of all relevant health authorities. <p
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Planes de pago
Creemos que cada estudiante debe tener la oportunidad de viajar. Es por eso que ofrecemos los precios más bajos posibles mientras que brindamos a nuestros viajeros más opciones para manejar sus pagos. Opción 1: Pagar en totalidad al inscribirse (gratis) Pague todo el saldo al momento de inscribirse. Métodos de pago aceptados: Visa o MasterCard, tarjeta de débito/cajero automático y cheques personales. <h2
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Promoting a parent meeting
Up first, we’ll give you your own custom RSVP site, which students and families can use to tell you if they’re interested in your meeting, as well as whether or not they’re able to attend. Once you have your RSVP site, it’s time to start spreading the word about your meeting! Cast a wide net The more people who know about your upcoming trip, the more buzz will be generated around your school and community.
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Tipping
Lea este articulo en español It’s customary to tip your Tour Director, bus driver, and local guides as a token of appreciation. Make it easy We recommend Group Leaders collect each traveler’s tip money before the group leaves for tour. To keep tips organized, use the convenient tip envelopes included in EF's "Preparing for Departure" kit, which
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Spending money
Lea este articulo en españolWe recommend planning on approximately $60 per day for spending money. This should cover lunches, beverages, souvenirs, free time activities and additional excursions. (It’s also customary to tip your Tour Director, bus driver, and local guides, but many Group Leaders collect that money from travelers in advance. Check out our <a
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Planes de Viaje Especiales
Para viajeros independientes Los viajeros que deseen pedir un vuelo diferente al resto de su grupo deberán llena la planilla de Pedido de Viaje Especial a no más tardar de 110 días antes de la partida de su recorrido. Los planes de viaje especiales incluyen volar antes que el resto de su grupo, quedarse después de que el recorrido haya terminado, volar desde y hasta un aeropuerto domestico diferente, o la opción de arreglar o reservar su propio itinerario de
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Cancelaciones
¿Ya no puede viajar? Llame a nuestro Equipo de Apoyo al Viajero al 800-665-5364 y trataremos de acomodarlo de cualquier manera que podamos. No queremos que nadie pierda la oportunidad de viajar. Nuestro Equipo de Apoyo al Viajero estará encantado de discutir las opciones disponibles para usted. Para revisar nuestra Política de Cancelación en detalle, consulte las Condiciones de Reserva de EF.
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Till Financial
EF Educational Tours ya prescinde del efectivo en nuestros tours gracias a Till. Los estudiantes deben registrarse en Till antes del tour y descargar la aplicación gratuita aquí, y, luego, recibirán una tarjeta de débito de Till que podrán usar para los gastos durante el viaje. Los estudiantes pueden utilizar la tarjeta para pagar los gastos del tour, y
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